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General Terms and Conditions of Business
1. Scope
The following General Terms and Conditions of Business exclusively apply to each and every transaction concluded or entered in our online shop as well as for standard purchase methods between Messrs Aero Spezial and customers that are deemed consumers under clause 13 German Civil Code (Buergerliches Gesetzbuch – BGB).
2. Conclusion of contract
The contract comes into being by the acceptance of the order by Messrs Aero Spezial. The customer refrains from the receipt of an acceptance declaration according to clause 151 (1) German Civil Code (BGB).
The notification of the customer about the conclusion of the contract is carried out by Messrs Aero Spezial by either an order confirmation or at delivery at latest. When ordering via the Aero Spezial web shop, the order confirmation is carried out by e-mail immediately.
3. Right of revocation
You have the right to cancel this contract within 14 days without stating any reasons.
The withdrawal period is 14 days from the date on which you or a third party named by you, which is not the carrier, have taken physical possession of the goods.
To execute your right of revocation, you must notify us, AERO SPEZIAL Modellbauversand, Bodelschwinghstrasse 336, 33647 Bielefeld, GERMANY, e-mail: info@aero-spezial-modellbauversand.de by a distinct statement (e.g. a letter sent by mail or e-mail) on your decision to withdraw from this contract. You can use the attached sample withdrawal form which is not mandatory, however.
In order to observe the revocation period it is sufficient for you to send the message about the right of revocation prior to the revocation deadline.
If you withdraw from this contract, we will refund all related payments that we have received from you, including delivery costs (with the exception of additional costs arising from the fact that you have chosen an expensive type of delivery other than the cheapest standard delivery offered by us), and refunded immediately, latest within 14 days from the date on which we have received the notice of the cancellation of this contract. For this refund we will use the same method of payment that you have used for the initial transaction, unless an explicitly otherwise agreement; in no case you will be charged fees for this repayment. We may refuse payment of the reimbursement until we have received the goods back or until you have verified that you have returned the goods, whichever is the earlier date.
You have to return the goods promptly and in any case not later than 14 days from the date on which you notify us of the revocation of this contract, either by sending back or handing over. The deadline is met if the goods are dispatched before the expiration of the deadline of 14 days.
You have to bear the direct costs for returning the goods.
You have to pay for any diminished value of the goods only, if this deterioration in value is attributed to the verification of nature, characteristics and functioning of the goods.
End of instruction for right of revocation
4. Conditional availability
Messrs Aero Spezial has the right of cancellation of an order for items which are no longer available or which can not be shipped due to legal or other reasons. Already received payments for such an order will be refunded by return of the cancellation of an order.
5. Prices
All prices stated in the Aero Spezial online shop are retail prices in EUR including currently applicable VAT. Additional prices arise for postage and packing (see below). Messrs Aero Spezial has the right to alter prices according to VAT and price increase from manufacturers, suppliers and shipping service providers without separate notice. Specific costs such as import tax for foreign countries have to be borne by the customer.
6. Shipping costs
Shipping costs per order within Germany:
| Up to 40.00 EUR value of delivered goods | Up to 100.00 EUR value of delivered goods | Over 100.00 EUR value of delivered goods |
|---|---|---|
| 2.95 EUR | 5.95 EUR | 0.00 EUR |
Shipping costs per order outside Germany:
| Zone | Countries | Up to 0.25 kg | Up to 0.5 kg | Up to 1.0 kg | Up to 2.0 kg | Up to 5.0 kg | Up to 10.0 kg |
|---|---|---|---|---|---|---|---|
| 1 | Austria, Belgium, Czech Republic, Denmark (except Faroe Islands, Greenland), France (except overseas territory and departments), Luxembourg, Monaco, Netherlands (except non-European countries), Poland | 6.95 EUR | 8.95 EUR | 13.95 EUR | 15.95 EUR | 19.95 EUR | 24.95 EUR |
| 2 | Guernsey (Channel Island), Isle of Man, Jersey (Channel Island), Liechtenstein, Switzerland, United Kingdom and Northern Ireland | 7.95 EUR | 9.95 EUR | 14.95 EUR | 19.95 EUR | 21.95 EUR | 26.95 EUR |
| 3 | Andorra, Hungary, Italy (except Livignio and Campione d'Italia), San Marino, Slovakia (Slovak Republic), Slovenia, Spain (except Canary Islands, Ceuta and Melilla), Sweden, Vatican City State (Holy See) | 7.95 EUR | 9.95 EUR | 14.95 EUR | 19.95 EUR | 21.95 EUR | 26.95 EUR |
| 4 | Bulgaria, Croatia, Cyprus (except Northern Territory), Estonia, Finland (except Åland Islands), Greece (except Mount Athos), Ireland, Latvia, Lithuania, Malta, Portugal, Romania | 7.95 EUR | 9.95 EUR | 14.95 EUR | 17.95 EUR | 20.95 EUR | 25.95 EUR |
| 5 | Albania, Algeria, Belarus, Bosnia and Herzegovina, Canary Islands (ES), Egypt, Faroe Islands (DK), Georgia, Gibraltar, Greenland (DK), Iceland, Israel, Lebanon, Libyan Arab Jamahiriya, Morocco, Moldova Republic of, Montenegro, North Macedonia, Norway, Russian Federation (Russia), Serbia, Syrian Arab Republic, Tunisia, Turkey, Ukraine | 8.95 EUR | 10.95 EUR | 18.95 EUR | 23.95 EUR | 28.95 EUR | 40.95 EUR |
| 6 | Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, Canada, China, East Timor, India, Indonesia, Iran (Islamic Republic of), Iraq, Japan, Jordan, Kazakhstan, Korea (Democratic People's Republic of), Korea (Republic of), Kuwait, Kyrgyzstan, Lao People's Republic of, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, Oman, Pakistan, Papua New Guinea, Philippines, Qatar, Saudi Arabia, Singapore, Sri Lanka, Taiwan, Tajikistan, Thailand, Turkmenistan, United Arab Emirates, United States, Uzbekistan, Viet Nam, Yemen | 9.95 EUR | 12.95 EUR | 26.95 EUR | 41.95 EUR | 48.95 EUR | 66.95 EUR |
| 7 | All countries which are not listed in zones 1 - 6 | 9.95 EUR | 12.95 EUR | 29.95 EUR | 41.95 EUR | 48.95 EUR | 66.95 EUR |
7. Orders / Low order fee
Each and every order is based on these GTC in its valid version. Orders can be placed by letter or e-mail. There is no minimum order. For orders of a value below 5.00 EUR, we ask 2.00 EUR surcharge. In case surcharge applies, it is listed in the order summary.
Shipping is carried out by Deutsche Post DHL Group only.
8. Terms of payment
Payment has to be carried out in advance without allowance by the following options:
Payment options for customers inside Germany:
- Advance payment by bank transfer
- PayPal
- Direct debiting scheme (via PayPal Plus)
- Credit card (via PayPal Plus)
Payment options for customers outside Germany:
- EU Standard bank transfer (for EU countries and payment in Euro only)
- PayPal
- Credit card (via PayPal Plus)
When paying by bank transfer, all fees have to be borne by the customer. The customer has to ensure that the total amount of the invoice without allowance will be credited to the account of Messrs Aero Spezial.
Messrs Aero Spezial cannot be made responsible for the loss of money which is transferred by letter post or other kind of dispatch.
Important note: Orders, for which payments are not credited to the bank account of Messrs Aero Spezial within seven working days (except Sunday) from date of order, will be cancelled without any further request of information on the part of Messrs Aero Spezial.
9. Place of fulfilment
Place of fulfilment for shipments and payments is Bielefeld.
10. Warranty
The customer has to report Messrs Aero Spezial about any faulty or defective items in written form within 7 days after receipt of the supply.
The warranty is limited to replacement or remedy, opted by Messrs Aero Spezial only.
11. Agreement for bearing of costs and expenses
If the customer makes use of his right of revocation, he has to bear the direct costs of returning the goods.
If the delivery of an order is returned to Aero Spezial for reasons caused by the buyer (e. g. undeliverability due to incorrect address information, refusal of acceptance, missed collection at the post office), the return costs charged to Aero Spezial by the shipping service provider Deutsche Post DHL Group shall be borne by the buyer. If the buyer decides to cancel his order in this case, he will only be refunded the purchase price minus the return costs for the undeliverable delivery.
If the buyer decides to have his failed order re-delivered, he will have to bear the shipping costs for the re-delivery in addition to the return shipping costs.
12. Retention of title
All goods delivered will remain property of our company until full payment is made.
13. Miscellaneous
Prices, errors and feasibility of supply are subject to change.
According to § 86/86a Strafgesetzbuch (public German penal law) decal sheets for aircraft models of German Luftwaffe WW II and Finnish Air Force WW II do not contain swastikas.
14. Mediation
The European Commission provides a platform for online mediation (OS), which you will find at https://ec.europa.eu/consumers/odr/. Customers have the opportunity to make use of this platform for the settlement of their disputes.
We are not participating in a dispute settlement procedure before a consumer arbitration board. However, the law on alternative dispute resolution in consumer goods requires that we nevertheless point out a consumer arbitration board responsible for you:
Online-Schlichter
Zentrum für Europäischen Verbraucherschutz e.V.
Bahnhofsplatz 3
77694 Kehl
GERMANY
Internet: www.online-schlichter.de
Bielefeld, 15 November 2024
